Customer References
Bizline (Rexel Electrical Supplies)
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BizLine provides a range of high quality electrician’s fasteners & fixings, tools and electrical accessories to small and medium size contractors through 640 branches in Europe and New Zealand. Bizline is a private brand of Rexel Electrical Supplies, the worldwide leader in the distribution of electrical parts and installation equipment with more than 2,300 sales outlets and 12 billion € in sales.
Lokad improved the accuracy of our planning process significantly. The immediate impact was a stock reduction of almost 1 million € at a monthly cost of 150€. It was almost frightening to see our inventory levels getting so low! But what impressed me most is the ease of implementation and use. The integration was painless, and now it takes only the click of a button and within 10 minutes I receive my forecast. The time saving for me is significant.
Thomas Brémont, Head of Supply Chain Bizline
Oscaro.com
Oscaro.com snapshot
Oscaro is the largest Auto Parts eCommerce in Europe. It has achieved this position by offering the lowest prices on an extremely wide range of items, while at the same time providing extended customer support. It carries over 300,000 different product references, and has the ambition to expand this catalog up to a million references in the future.
Our business has been doubling every year. Great customer service is one of the keys to our success.
But maintaining outstanding customer service while undergoing such growth is becoming a challenge and it requires the best demand forecasting that the market can offer. Classical solutions require too much manpower and don't scale well over hundreds of thousands of products. Lokad and Windows Azure were exactly the solution my business needed.
Pierre-Noël Luiggi, CEO of Oscaro
Mishimoto.com
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Mishimoto Automotive Performance is a leader in aftermarket cooling components. Mishimoto offers car and race enthusiasts of all levels and interests quality upgrades from aluminum radiators to racing thermostats which will significantly enhance engine performance.
Our sales forecasting was non-existent before discovering Lokad. We now have a reliable forecasting solution and have been able to reduce our carrying inventory levels by 35%!
Chris Valis, Mishimoto
k9cuisine.com
k9cuisine.com snapshot
k9cuisine is a leading online retailer of premium dog food and organic dog food & treats. It offers its customers a great shopping experience, and takes pride in its outstanding customer services, which is what allows it to outperform the competition.
Fresh food is good food. In order to deliver the best food quality to our customers while at the same time avoiding shortages, we make sure that we don’t overstock and also that we don’t run out. The Lokad forecasting solution allows us to forecast our sales precisely and to optimize our inventory accordingly. The results are clear: we are maintaining a 99% customer satisfaction level and deliver food that is often fresher than what can be found at local pet stores.
Anthony Holloway, CEO at k9cuisine
SES Autoparts Limited
SES Autoparts snapshot
SES Autoparts is a family owned business that has been supplying independent automotive repairshops in the south of England with spare parts since 1991. They rely on SES' high availability of repair components - a rapid turnaround of vehicles has a direct impact on turnover and customer satisfaction.
We chose Salescast for its simplicity and price. We particularly liked that no investment was necessary and no further application needs to be maintained. In the beginning we wondered if we could afford to make the changes suggested by Salescast, but it was obvious we couldn’t afford not to. Today our sales teams are much more comfortable with the inventory levels.
Scott Willson, Managing Director at SES Autoparts Limited
Vivid Seats
vividseats.com snapshot
Vivid Seats is one of the largest independently owned and operated ticket marketplaces in the United States, specializing in sports, concerts and theater event tickets. With over a decade of professional experience the company serves thousands of customers and corporate clients, and takes pride on being an industry leader in outstanding customer service.
I find Lokad Callcalc very useful and use it bi-weekly to forecast my staffing needs. I manage a corporate call center with 25 agents on call and 6 inbound queues. Incorporation of the forecasts into my model was easy.
I had a few initial questions regarding my specific case and the Lokad teams was very responsive and provided me with the explanations and support I needed.
Sean Toler, Operations Manager of Vivid Seats Ltd.
Ecodeal.com
Ecovista.com snapshot
Ecodeal.com is the leading eCommerce in Finland supplying high quality organic food, certified organic cosmetics, ecological detergents and other wellness products. Ecodeal combines authenticity, quality and ecology with wellbeing.
We are very satisfied with the features and flexibility of Salescast. We have been using Lokad's services in our e-commerce business and plan to extend them to our wholesale business. Lokad has become a strategic tool for us that facilitates our expansion to new product groups and new markets.
Ville Salomäki, CEO of Ecodeal.com
Media Temple
Media Temple is a leading website hosting company. It is also one of
LA's best places to work. For years they've taken complex technology and simplified it for the everyday website owner. Media Temple uses Lokad in order to forecast call volumes to its Call Center.