Products » Here
This product is discontinued.
We suggest to upgrade to Lokad Call Center Calculator.
Lokad Desktop Workload Forecasting
Lokad Desktop Workload Forecasting is an open source Windows application that provides
workload forecasts reports.
This software requires a
subscription plan to be fully functional.
Too much staff and your expenses go up.
But if you reduce too much, your customers get mad.
Features
- report workloads (ex: inbound call volumes for call centers).
- multiple workload queues supported.
- forecast future workload (based on the Lokad forecasting technology).
- hourly, half-hourly, quarter-hourly periods (suited for call centers needs).
- cut & paste your reports to Microsoft Excel.
- easy to deploy application (windows installer provided).
- easy to extend, can be integrated in your own business application.
Resources
System requirements
- Windows NT, 2000, XP, Vista
- .NET Framework 2.0 (comes by default with Windows Vista, free download from Microsoft for Windows XP)
- A supported application (see below)
Supported applications
| Application | Version | Database |
| Asterisk | planned | planned |
| Vicidial | 2.0+ | MySQL |
Your call centers or scheduling application is not listed? Please
contact us.