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Frequently Asked Questions (FAQ)
How much does it cost?
The regular
Lokad pricing applies. We charge by the quantity of forecasts being delivered. A free trial is available by default.
Do you support QuickBooks?
Yes, Salescast can
import QuickBooks data via the service provided by
dbSync, a company that specializes in making QuickBooks data available online for further usage in other apps such as Salescast.
Do you support the business app XYZ?
Salescast takes the problem from a different angle: data integration is part of the service, typically delivered at no charge. If your app is unique or very complex, we might come back with a quote to go on with the data integration. Naturally, you're free to refuse the quote. In any case, you won't lose much time on your end, as everything is handled by Lokad.
What is SQL?
SQL is an established industry standard for storing business data. Nearly every single modern business app comes with SQL backend nowadays. Your company probably uses SQL too. SQL comes with several flavors: MSSQL, MySQL, Oracle, ... Salescast supports all major SQL providers.
How do I get SQL credentials for Salescast?
Database credentials are typically managed by the IT division of your company. If you're unsure about the process, don't hesitate to
contact us.
How secure is Salescast?
Salescast is hosted on Windows Azure, the cloud computing plateform of Microsoft, which offers state of the art secure computing environment. Then, Salecast itself uses industrial grade data encryption for all connections (SSL). Also, the strict
confidentiality policies of Lokad applies to Salescast too.
Can we get an NDA (Non-disclosure Agreement) from Lokad?
Sure. Just drop an email to
contact@lokad.com with your NDA template and we will review it ASAP. If you don't have an NDA template, we can sign the default NDA template provided by Lokad.
Which IP address are you connecting from?
Salescast is hosted on Windows Azure, so we don't have a fixed IP addresses. The IP range of the Microsoft data-center is 94.245.*.*. With MySQL it is possible to grant an access for the IP range with the following command:
GRANT SELECT, LOCK TABLES ON databaseName.* TO username@'94.245.%.%' IDENTIFIED by 'password';