A webapp that monitors the on-shelf availability of your products in store and that delivers prioritized alerts when products go out-of-shelf. Full historical analysis of past OOS (out of shelf) events is also delivered, offering both insights and benchmarking capabilities.
Best suited for food retail stores. No statistical skills required. Suitable for midsize to very large retail networks. Shelfcheck imports your POS (Point-of-Sales) data directly from your existing business apps and generates web reports. Get alerts on your smartphone too.
For nonpromoted items, out-of-stock rates run between 6% and 10%. They run 18% to 24% for promoted items. Gartner Group.
It only take an average of 2.3 negatives experiences to send a customer to a different retailer or location. EPCglobal
The European Optimal Shelf Availability (OSA) survey shows that the retail and consumer goods industry has an average out-of-stock levels of 7.1% in average. However, there are some peaks which exceed 30%, costing the industry dearly. Rolland Berger Consultants
Only 2% of the customer return to the same store when the product becomes available. EPCglobal
70% of surveyed shoppers would shop for an item at a competitor or online if it was unavailable. SymphonyIRI Group
Lost sales because of OOS for the Top 100 retailer is estimated at $69 billions. EPCglobal
Up to 4% of sales are lost because of out-of-stock items, which is an earnings per share (EPS) hit of $0.012. Gruen, Corsten and Bharadwaj.
Through proper practices, it is possible to reduce out-of-stock rates by as much as 50%. Rolland Berger Consultants
70-75 percent of out-of-stocks are a direct result of retail store practices, either underestimating demand or having ordering processes/cycles that are too lengthy, and shelf restocking practices. Gruen, Corsten and Bharadwaj.
As a result of manual retail counts, 45% OOS last more than 3 days. EPCglobal
Improving On-Shelf Availability for Retail Supply Chains Requires the Balance of Process and Technology, Gartner, 26 May 2011
Optimal Shelf Availability, Increasing shopper satisfaction at the moment of truth, Roland Berger Consultants, 2003 download report
Retail Out of Stocks - A Worldwide Examination of Extent, Causes, and Consumer Responses, Thomas W. Gruen (University of Colorado), Daniel S. Corsten (University of St. Gallen), Sundar Bahradwaj (Emory University), 19 May 2002 download report