One Size Fits All rarely works in Supply Chains

Comic from Lokad's supply chain series, titled 'One Size Fits All Rarely Works in Supply Chain', depicts a customer on the phone with a shoe store, explaining his need for different-sized shoes due to having feet of different sizes. The customer support agent, wearing a t-shirt claiming 'Perfect fit for any feet', outlines their accommodating policy: the customer can purchase two pairs of shoes in different sizes, keep the shoes that fit, and return the mismatched pair for a refund.

Artist: Marina Besfamilnaya