MaxiCoffee is a leading online coffee expert, serving individuals and businesses alike. With more than 6 000 products, 200 000 customers, and 80 employees, MaxiCoffee is facing increasingly complex supply chain challenges to keep delivering coffee machines, all kinds of coffee blends, teas, chocolates and more...
Lokad's approach really fits Maxicoffee's innovation strategy. Through the analysis of our data with Lokad's algorithms, we were able to set up operational and strategic KPIs to gain a better insight on how to cover demand for our customers, all the while staying aligned with our Supply Chain constraints and applying a policy of stock reduction. A top-line Supply Chain Scientist accompanied our in-house team to help them build up their skills. Thus, they were able to dedicate more time to focusing on the deep understanding and optimization of strategical inbound decisions instead of getting swamped in operational issues. Lastly, Lokad's specific forecasting methods allowed us to correct and re-orient our e-commerce policy with a high degree of accuracy.
Emmanuel Cubie, Associate Director of Supply Chain