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Nivel de servicio

Supply chain flashcard on nivel de servicio, which is the percentage of purchase requests fulfilled over a given cycle. It illustrates the trade-off between inventory costs and faltante de stock costs. The image shows an old teacher leaving a bookstore with a stack of books, a disappointed customer willing to buy a book and a store clerk staying behind closed door with an 'Out of Stock' sign. The clerk is thinking that he only achieved a 50% nivel de servicio, because his second customer remained unserved. The card advises that nivel de servicio should not be confused with the fill rate, which indicates the fraction of demand served without delays or lost sales.

Artista: Marina Besfamilnaya

Aprende más en la entrada nivel de servicio de la base de conocimiento de Lokad.